Our customers benefit from a shared main framework, while maintaining privacy. 756 West Peachtree Street Northwest, 1 Grand Canal Street Upper Under Salesforce connection, select Connect and login to your Salesforce Account. What sets top performers apart? ", "The Gong app is a welcome addition to AppExchange, as they power digital transformation for customers by empowering teams to take advantage of customer interactions," said Woodson Martin, GM of Salesforce AppExchange. Contact, Deal, To-do, etc.). Once you connect to Salesforce, you and your team can search and analyze conversations based on Salesforce fields (like stage or amount) and push conversation data to Salesforce. In fact, Gongs Deal Board also spots them for you. Push engagement events into Gong when content is viewed by an external participant (for example, a contract was viewed by the prospect). Gong is aRevenue Intelligence platform(emphasis on intelligence). . Call recording software integrates with all telephony systems and web conferencing tools to record, transcribe, and analyze customer-facing calls with AI. By signing up, you agree to Zapier's terms of service and privacy policy. You will be expected to read and utilize the API documentation provided by the application. Gong has implemented measures to ensure you remain GDPR compliant. 167 North Green Street, Participants can receive an email 10 minutes ahead of the scheduled call reminding them of the call and that its recorded. For sales reps: call recording software increases productivity by generating a full transcript of every call and automatically uploads them to your CRM. Zapier moves info between your web apps automatically, so you can focus on your most important work. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business's unique needs. Atlanta, GA 30308, Israel Office Gong has become the foundation of our business model for knowledge sharing. An intuitive, low-touch Privacy Center for self-service data rights management. Call recording software connects to your teams calendar (GSuite or Microsoft Outlook) to identify customer-facing meetings. Captured call data gives you total visibility into deals. Please add the number of event properties you want to add (5 max). Optional workspace identifier. The tool is designed to automatically capture and analyze customer interactions (phone calls, emails, chat, social media, and meetings), giving Sales Reps the ability to see what's working, improve their performance, and close more business. Your CRM can be powerful, but why settle for powerful when you can have SUPER-powerful? For Patent and Trademark Legal Notices, pleaseclick here. Automatically record and log calls in Salesforce with the Gong for Salesforce integration. Capture all web conferences, understand what's being said and deliver real-time insights. Click Allow to authorize Gong to access Salesforce. We do not store credentials, just the OAuth token. Truly understand your pipeline. The sales cycle can be long and unpredictable. Pricing Alerts: See all early-stage opportunities where pricing was mentioned, Pipeline Analysis Dashboard: View all competitive opportunities closing this quarter, late-stage opportunities without pricing mentions, Competitive Analysis Dashboard: Review win rate per quarter for competitive opportunities, dollar value of competitive opportunities that were closed-won, Rep stats (talk ratio, longest monologue, etc), Early stage opportunities where pricing was mentioned on a call so managers can coach their reps appropriately, Pipeline Analysis Dashboard: competitive opportunities closing this quarter, late-stage opportunities without pricing mentions, Competitive Analysis Dashboard: includes win rate per quarter for competitive opportunities, dollar value of competitive opportunities that were closed-won. from 8 AM - 9 PM ET. San Francisco, CA 94105, Chicago Office If you know a deal is about to go sideways, address risk early so it doesnt flip to closed-lost. No problem. For example, you add an object-specific action on the Account object that creates . As a best practice, we recommend including this notification regardless of the call participants locations. Finds a record of a specified Salesforce object by a field and value you choose. "AppExchange is constantly evolving to connect customers with the right apps and experts for their business needs.". Gong is a truth serum for your pipeline. Was a competitor mentioned on the call? If you don't want to add any event properties, please enter 0. Manager of the year over here? Keep every deal on a path to close. 167 North Green Street, Director of Sales Strategy, Sprout Social, spend time on high-impact sales activities, not on low-value tasks. Gong customers can now benefit from improved performance of revenue and other customer-facing teams while being integrated directly with Salesforce. Enter a SOQL WHERE clause. Which messages resonate with your buyers? The decision maker hasnt engaged in weeks (plural)? Triggers when a field of your choosing (ie. Get a demo to see how Gong can help. I have used call recording software before, but the transcript is a game changer. The best part about Gong is that we have integrated it across all of our commercial teams functions. This means that you can always focus on the conversation and not worry about taking notes. Want full visibility into your deals? Supercharge your customer success strategy with the tools you use daily. Which messages resonate with your buyers? The name of the action event like "Document Sent" or "Presentation Shared". Cognisms premium database gives you verified contact data for the decision makers you want to do business with. Ramat Gan 52522, EMEA Office Gong is rated #1 for call recording software on G2 Crowd by 2,000+ users. This is an advanced action which makes a raw HTTP request that includes this integration's authentication. Gong has helped thousands of sales pros have better sales conversations every day. While I believe most sales reps will agree that call recordings are incredibly valuable to have at your fingertips for review, Gong goes beyond just recording. If multiple search values are provided, the choice will be applied to each search value. For more information about managing users in Salesforce, refer to Salesforce documentation. Gong shows you every deal in context, and lets you dig into a known risk in just three clicks. Gongs sales call recording software captures all of your customer-facing interactions on web conferencing, VOIP, phone, in-person meetings and email. Updates an existing contact in Salesforce. Install Gong for Salesforce Configure Gong Conversations during installation Set up Gong to export call data to Salesforce Create Salesforce tasks for calls and emails Reports Dashboards But dont just take our word for it. If you're routinely grabbing responses from Gravity Forms and pasting them into Salesforce as custom objects, stop. Choose a Trigger Start here When this happens. Gong also transcribes your sales call recordings. Better retention rates. Chicago, IL 60607, Atlanta Office The Gong for Salesforce integration picks up the missing half, collects data you wish Salesforce had AND opens up a whole world of possibilities.Gong for Salesforce does the heavy lifting for you and answers the tough questions: What top performers do differently? 39th Floor Select the format of search results to be returned. Gong is the #1 call recording for business software. The insights that Gong shows during the forecasting make it stand apart from similar . GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to. VP of Global Training and Enablement, Diligent. Imported users will appear on the Team Members page. With Gong, we can easily dig into every deal with every rep, every week. The Gong for Salesforce integration records, transcribes, and analyzes your teams customer facing conversations. Gong for Salesforce automatically records and logs calls in Salesforce, allowing you to push key data fields from Gong into Salesforce. Its liketraining new repsusing real life conversations with actual customers. Zapier moves info between your web apps automatically, so you can focus on your most important work. Want to see inside every deal? Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Skip to navigation . Further, if the . Examples include: More data = more insight = more (closed/won) deals. Its incomplete. When you capture call data, you capture deal clarity. Gong automatically pulls emails, meeting invitations, and records calls. Gongs pricing depends on a few factors specific to your team, so well need to get in touch to give you accurate pricing info. Optional workspace identifier. How to Roll Out Multi-Factor Authentication (MFA) | PDF. Call more accurate forecasts with reality, Built for the largest and most complex GTM teams, Enterprise collaboration that works for you, Experience a one of a kind world to learn, engage and influence, Build your skillset and learn best practices, Game changing strategies to unlock reality, Data-driven posts for growth-minded execs. Streamline Sales and Service with the Salesforce Console | PDF. Thats it! Gong automatically logs activity in Salesforce. Grand Canal House, Duis cursus, Oops! Glad you asked. is created. Some countries and US states require that both parties on a call must be notified that the call is being recorded. Action API provides APEX, SOAP, and REST interfaces that let you add quick actions to Salesforce applications. Weve got your back. Gong will ask for basic information and to perform requests. Not sure where to start with Gong for Salesforce? Gong uses AI to turn your sales call recordings into a goldmine of actionable insights for your business and helps you double down where it works. Call more accurate forecasts with reality, Built for the largest and most complex GTM teams, Enterprise collaboration that works for you, Experience a one of a kind world to learn, engage and influence, Build your skillset and learn best practices, Game changing strategies to unlock reality, Data-driven posts for growth-minded execs. ", "What I really like about Gong.io is their methodology and helpful insights. Ireland. Connect my apps Free forever for core features Push engagement events into Gong when a content is engaged by an external participant (for example, a contract was signed by the prospect). You can't add more hours to the day. With Deal Drivers, you get a snapshot of how much deal-related risk exists in your pipeline and across your team, so you can prioritize the highest-impact areas. Enter a SOQL WHERE clause. Supercharge your Klue battlecards with Gong.
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