This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. Simulator cannot find your vendor name in its database. 123.456 instead of 123.46, then you will receive this system message. I tried removing the base64_encode function but this didn't have any impact. The PhoneID is not registered to any vendor account. The Authorisation has been declined by the bank. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. The Billing Firstname contains invalid characters. If you attempt to refund in another different currency to the original payment then you will receive this system message. The Transaction has already been Refunded. To review, open the file in an editor that reveals hidden Unicode characters. AVSCV2 rule not added. If you receive this message, then you have failed to be authenticated through 3D-Secure and the card provider will not allow you to proceed with the transaction until you pass. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. The issue is normally associated when you are attempting to automate these actions. Returned when a transaction is declined or rejected. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. These variables will be reused when you create the AUTHORISE transaction (see Step 2): You may wish to (or advise your shopper) to try the transaction again at a later time. Cannot complete request. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. Configure the Settings - Opayo Direct SagePay provides a secure online portal called My SagePay where you can set fraud protection rules, find records of all transactions, and (depending on access privileges) even make refunds directly. A valid is required. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. The Transaction was cancelled by the customer. The Transaction has already been Released. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. The payment requires authentication, Token system does not support this. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. If you are providing a value which has more that 10 characters then you will receive this system message. From the Sage support site http://techsupport.protx.com/errorindex.asp MALFORMED: The TxType or PaymentType is missing. e card issue number length must be one or two digits long and entered exactly as it is displayed on the customer's card. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. Transaction is not allowed without 3D secure authentication. The user must have access to the specified . The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. GBP for UK Sterling, USD for US Dollars and EUR for Euros. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. The encryption method is not supported by this protocol version. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. The Delivery Firstname contains invalid characters. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. 1800 995 085 IE The TxType requested is not active on this account. If you are providing a value which has more that 10 characters then you will receive this system message. Perform the 3D secure authentication: ticking this box ensures that 3D Secure is enabled for the price . If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. This field can contain up to 10 characters. Please note that this only applies to Deferred transactions. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. Why does Acts not mention the deaths of Peter and Paul? Making statements based on opinion; back them up with references or personal experience. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. invalid_scope: This error occurs when the scope provided is invalid or unknown. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. The Tranaction is not in a DEFERRED state. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. The line item amount details do not add up correctly. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). This field is numerical only and can only support values from 0.01 to 100000.00. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. If you have received this system message, it is likely that you are incorrectly supplied the Start date. You will need to ensure that you have logged back into your My Sage Pay admin account and selected the Default templates in order for the Sage Pay payment pages to re-appear. Why did US v. Assange skip the court of appeal? How to combine several legends in one frame? The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. The simulator saw the Vendor Name ''. Why in the Sierpiski Triangle is this set being used as the example for the OSC and not a more "natural"? I got the integration key and password from opayo (sagepay) - the test environment. Please use mobile device to refund transaction. You will need to ensure that the start date selected is not later than the current date. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. If you have sent an Amount field with an invalid number of digits after the decimal place. You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. You can only return reports at monthly intervals. The RelatedSecurityKey does not match the original transaction. This Surcharge already exists (paymentsystem and currency combination). The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). Cannot create the new user. Extracting arguments from a list of function calls. as outlined in our Protocols. The Sage Pay Server is expecting "Status=" to be the first characters in the response. An example would be Japanese Yen (JPY). SagePay made this mandatory but only supports IPv4 for now, which means they really need to sort this out before actual deadlines. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. E.g. 3D-Authentication required. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. and cannot be the same. The create token value is invalid, should be either 1 or 0. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. The BillingPostCode field which you have provided is longer than what is allowed. The command passed in the parameter was not recognised. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. A transaction is unable to be registered without this information. You can only RELEASE or ABORT a DEFERRED transaction. The BillingAddress field which you have provided is longer than what is allowed. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. You are not passing the currency field through with your transaction. 3D Secure Authentication On this page: Overview Activate 3D secure Submit a 3D secure Transaction Step 1. The eMailMessage field can contain a maximum of 7,500 characters. You are therefore unable to perform any further refunds against the original transaction. Please contact support@sagepay.com if you need this reset. When interacting with a SagePay gateway to run transactions, there are some gateway specific fields you can specify when making a purchase or authorize call.. SagePay allows you to specify an optional gift_aid_payment field to indicate that the payment is a Gift Aid charitable donation and the customer has agreed to donate the tax. I've been working with the new REST API, and that does accept "password" as the 3DSecure pass code. An active transaction with this VendorTxCode has been found but the Amount is different. The Amount value contains a decimal point. Form transactions are disabled for this vendor in the test environment. The VendorTxCode has been used before for another transaction. The Contact Fax contains invalid characters. 3D-Authentication failed. Client IP address is restricted by the vendor. 1 Answer. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. The ReleaseAmount larger the original amount. There is a problem with the details that have been supplied. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. You will receive this system message if you are passing an amount that is outside of the supported range. element is only required for a Streamline merchant number. You will need to send the long card number only which is situated on the front of the customers card. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. What I have in my own project is that if user request comes from IPv6, I fallback to "3.00" as I can't pass IP with "4.00". The card is not yet valid. Please check and retry, There was error processing the payment at the bank site. A valid value is required,this must be value between 0 and 100000.00. You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length.