how to cancel puregym membership

The PureGyms in Wohlen, Wetzikon, Horgen and Jona are open 24/7. Here is a complete guide on all the different steps you can follow either in person, by phone or through your bank app. YOUR MONTHLY SUBSCRIPTION. You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 4 working days for the bank to action this. Offer valid for the next 31 days and must be claimed by this date. This guide will give all the information regarding, How to cancel PureGym membership, and it also includes how you can freeze your membership. People go for cancellation when they are not using the membership anymore. where is puregym head office where is puregym located pure gym locations uk will. However, the email address can be changed at any time by an employee in the studio. From here, you can then pick the gym youd like to move to and the membership option that suits your needs. Please note that only written notices of termination will be accepted. Cancelling a gym membership can be a tricky process, but don't worry - we have all the information you need! Offer is only available at selected gyms and cannot be used elsewhere, or exchanged for cash. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. To change back, head to your profile section and change your membership back. If we do so we will: (a) inform you, via email, that we believe your PIN number / Access Device has been used by another individual or individuals and ask you to provide us with reasonable assistance to investigate the matter; and (b) following our investigation we will contact you, via email, to inform you of our findings and our proposed course of action, which may include one or more of the steps set out in paragraph 4 below. Scroll down to the bottom of the page and click on 'Freezing or Cancelling'. Step 2 Click the 'profile' tab. It will take up to 14 days for your national access to be put in place. If the gym you are moving to is a different price to your current membership it will mean your next payment will be different to account for the change being made mid-payment month, well send you an email to confirm the change and the payment amounts after youve completed it online. Premature termination in the event of long-lasting inability to work out due to illness or accident is possible on presentation of a medical certificate. Price will increase automatically to price specified on join page after this. Member Benefits will be made available in the member's area which can only be accessed by Together members. To avoid fees and cancel your membership quickly and completely, there are some important steps you should take depending on what method youre using. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Please be aware this must be actioned at least 3 working days prior to your payment date. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used commencing from the first day after joining. For members with a monthly membership, the amount for the additional subscription will be debited from the credit card on file with mypuregym.swiss one day after your purchase. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). Have a look at the cancellation and refund policy. In the latter case, you can book only Live Group Fitness that take place in your club. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Please refer to Item 14 in the GTC for further terms and conditions for termination due to a change of the place of residence. But you cancel the membership at any time, and you will refund 50% of unused membership according to proportionate allocation when your 14 days cancellation period is over. If you are unable to log in, it may be due to the following problems: You were unable to solve the problem despite the checks? Our registered VAT number is 165 8808 68. You can easily manage your membership online. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. You will receive the confirmation email after the cancellation of your membership. If you are looking to keep better track of your subscriptions and bills, download Nova today to begin your financial wellness journey. We may terminate this agreement with immediate effect on notifying you if you are in breach of the Clubs Rules. To cancel online, go to https://www.puregym.com/contact/ To cancel over the phone, call: 03444 770 005 Meet Emma, your Best Financial Friend. Simply head to your Member's Area and go to Packages and Upgrades, youll be able to pick the gym youd like to move to and the membership option that suits your needs. How to Cancel Fixed Membership? In a monthly subscription, if your cancellation period time is 14 days, if you cancel the subscription within 14 days, you will refund 100% amount, but if you cancel the subscription after 14 days, you will refund 50%. Members give away when they find another health club better than the PureGym. When you join us, you'll be charged for your first month and a joining fee (subject to change). PureGym also offers very attractive standard rates. The headquarter of PureGym are located in Leeds, West Yorkshire, and the offices are located in London and Southampton. You cannot transfer this daily membership to anyone else nor transfer to another date. By cancelling your membership, Nova will be able to notify you when payment is made or not. However, when they no PureGym can a popular gym chain stylish the UK, offering affordable membership plans and access in state-of-the-art hardware and facilities. Any prizes offered by PureGym must be claimed within 21 Days of announcement of the winners. Find out more about how to cancel your fixed term membership here. If you would like to request a change of gym outside of this policy, please contact our Membership Administration. See GTC. If you missed your notice period, this invoice is your renewal invoice. No, no time stop can be requested for a previous period. Log in to the Member's Area. So if you have moved to the vicinity of anotherPUREGYMclub, you are welcome to apply for a studio change via MYPUREGYM. Then pleaseget in touch withthe Member Administration Department via the CONTACT FORM. Then you can purchase the additional subscription you want. You can check it at MYPUREGYM. If you are paying by direct debit, you cannot cancel within five days of your next fee being due. Offer must be claimed using the unique promotional code received by via email. How To Cancel PureGym Membership Contract. Note: This does not apply to public holidays. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. PureGym withhold the right to amend or remove this offer at any time, Offer is only valid for relevant AXA and GYM FLEX customers, Offer cannot be used in conjunction with another offer, To receive the national access upgrade your renewed membership must start within 7 days of your previous membership ending. The consent submitted will only be used for data processing originating from this website. There may be occasions where we have to close all, or part of, the gym of which you are a member. When you join PureGym on a monthly membership, you'll pay for your first month and a joining fee, when you register. Then please contact the Member Administration Department via the CONTACT FORM. you can get in touch with us via social where we will aim to respond as quickly as possible. Our security team is on duty 24 hours a day, 365 days a year. They can even help you set up a new direct debit system without affecting your account and membership. Monthly contracts can be concluded in all clubs. Can I Get a Refund When I Cancel My PureGym Gym Membership? You cannot work out at PureGym until you have paid the full membership fee. You can cancel your Puregym membership via telephone call quickly and easily, to do this you can just follow the steps below: First, you can call the cancellation team on 0344 477 0005. Keep scroll down and find the Membership cancellation option. Offer can be used with Direct Debit monthly membership product only. Otherwise, you'll be billed for another month. Do you have a promotional rate and want to work out in another studio? You will find the termination clause on your membership card. When signing up for membership, the fees are paid either directly online (by Mastercard, VISA, Paypal or Postfinance) or at the club (EC or cash). This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. You can apply for a time stop with cause for the following reasons: You can apply for a time stop via MYPUREGYM. You can upgrade to an All in One subscription at any time. We will get back to you as soon as possible to discuss further steps. If you have bought a plus membership of PureGym, then you cannot freeze your membership. Unfortunately, we do not have childcare in our clubs. Please check the invoice date and payment date. You can get a new membership card at any time at the club for a fee of CHF20. Summer is coming and it's a great opportunity to get outside (Photo: Getty) Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY . Outside of term time multi-gym access will be made available during the following dates, with eligible students able to access all open PureGyms during these times. If you are a fixed member and want to cancel the membership, follow the steps listed below. I hope this guide helps you through your journey of cancelling your PureGym Membership! Available at open clubs only and exclusions may apply. How do I cancel my Direct Debit monthly membership. Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement and entitle the member to an induction session, bookable online. As long as you cancel within 14 days of applying without commencing your membership early, you can cancel with a full refund and no fee. If you're cancelling within 14 days, the full pro-rata amount will be refunded. Personal Training is arranged directly with the PT and not with Pure Gym Limited. In this article, we'll walk you through exactly how to cancel your PureGym membership step-by-step. The freeze will apply from your next payment date and if you want to freeze for longer you can freeze up to 3 months in a 12 month period, for just 6.99 per month instead of your normal monthly fee. You can freeze for free for 1 month. Can you cancel your PureGym membership at any time? GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. At the last step in the webshop use code: FIT10. Once you do, inform them that you wish to cancel your membership, and they will walk you through the process. How do I cancel my corporate fixed term membership? Read the top ten financial lessons that will help you save, budget and earn more money. I cancelled it after the payment bounced. Read more You can find an overview of all vacancies HERE You can cancel your monthly membership at any stage you want. This will pull up a list of all the different gyms youll be able to access. This must be done at least three working days before your next payment. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. After following any subsequent prompts, you should be all set to cancel your membership. You cannot work out while membership is suspended. Our Right to make additional charges and/or cancel your membership: If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your PIN number was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have : (a) to apply a penalty charge to your membership fees (and increase your direct debit payment(s) accordingly). HERE you will find all information regarding health insurance refund. Have you submitted a workout credit voucher (pause)? Our company registration number is 06690189 and Our registered office is at Town Centre House, Merrion Centre, Leeds LS2 8LY. Profile. Select Your Profile and then select Freezing or Cancelling. Therefore, it is not possible to bring babies and children under the age of 14 with you. You can cancel it online. If you're already a member, you can add multi gym access as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area,select the 'Packages and Upgrades' tile and follow the instructions. Find your nearest gym here. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due. From there, you can cancel your membership. The content of the message should tell them that you are terminating your agreement with them as well as the date of termination. Important: If you upgrade to Premium/Unlimited, your subscription will also be extended to Premium/Unlimited. Wir freuen uns auf dich! Learn more here. I decided to cancel the direct debit as I also have another membership elsewhere and emailed them to cancel.